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peter21adrian's avatar
peter21adrian
Seasoned Novice
2 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    2 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

potbellysnowman's avatar
potbellysnowman
Seasoned Novice
2 months ago

+1.  I've been experiencing the same issue for the past 8 hours.  Have tried the same troubleshooting steps, except I did not try BlueStacks. I am able to connect using the PC client, but this is greatly affecting my ability to have access to play the game today.  On my android phone, I have no option to connect my Google play account.  Please help!  My ally code is 548-224-219

Da_B0YS's avatar
Da_B0YS
New Traveler
2 months ago

It's been 15+ hours for me

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