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peter21adrian's avatar
peter21adrian
Seasoned Novice
5 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    5 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

190kqwvldwwc's avatar
190kqwvldwwc
Seasoned Novice
5 months ago

The swgoh game loads but can not read data from Google play.  Swgoh forces me to start as a brand new player.  Google play data shows up on other games though so wondering if it is an EA connectivity issue? 

8cj8zs92pxtq's avatar
8cj8zs92pxtq
Newcomer
5 months ago

Same here, I spent hours clearing my Google play services cache, Uninstalling the game, reinstalling, restarting my phone, EVERYTHING with no luck.  Glad to see I'm not alone, and hopefully they'll be a fix at some point.  Super frustrating in the meantime.

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