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peter21adrian's avatar
peter21adrian
Seasoned Novice
6 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    6 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

2zuk37x702x2's avatar
2zuk37x702x2
Seasoned Newcomer
6 months ago

I tried to log in a couple days ago and today and I wasn't able to get into my account that I've had for almost a year now on android. When I boot the game up now it forces me to make a new account how do I fix this?

tron888's avatar
tron888
Seasoned Newcomer
6 months ago

Installed on my pc and I got on my account but my android wont log in with Google play 

  • ARGOSTHECENTURY's avatar
    ARGOSTHECENTURY
    Rising Novice
    6 months ago

    Yeah me too. I think it's only and Android and PC issue. They're working on it 

    • KLB717's avatar
      KLB717
      Seasoned Novice
      6 months ago

      When are they going to fix it??? Going on 14 hrs for me. Very disappointed in EA. Been playing 9+years. Guild leader team currently at 9.2 million 4 GLs. Getting close to my 5th. Seems like they don't care as no comment or update from EA.

      • KaillerX2's avatar
        KaillerX2
        Rising Traveler
        6 months ago

        Ea have been utterly useless . They don't seem to be fixing anything.

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