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peter21adrian's avatar
peter21adrian
Seasoned Novice
6 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    6 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

18l6hhipaff7's avatar
18l6hhipaff7
Seasoned Newcomer
6 months ago

Hello, CG. Having an issue with playing the game. While loading I can not enter my main account, the game starts from a new one instead. Please, solve the issue ASAP. Thank you!

Sanzanna's avatar
Sanzanna
Seasoned Newcomer
6 months ago

Same,  I've been locked into guest accounts only on mobile since last night.  Can still access via PC, but it's like google play authenticating isn't even allowed

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