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peter21adrian's avatar
peter21adrian
Seasoned Novice
15 days ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    13 days ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

DarthBigNoodle's avatar
DarthBigNoodle
Seasoned Novice
16 days ago

I restarted the app, cleaned the cache, un installed and re installed the app 

I got logged into a level 1 new account, when trying to connect to my original account I go to settings, but the connect button has disappeared.

I'm on Android .

Also the PC version just don't load the game at all.

SinewyMonster86's avatar
SinewyMonster86
Seasoned Newcomer
15 days ago

Glad to see im not the only one! I have tried everything. Uninstalled google play services and reinstalled. Nothing. Uninstalled the game, nothing. Cleared cache and force stopped google play games, services, and swgoh and nothing. Really hope this gets fixed. This is the second time this has happend in the recent history and I just started unlocking gl kylo😭. Please fix this ASAP EA

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