Forum Discussion

peter21adrian's avatar
peter21adrian
Seasoned Novice
6 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    6 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

DarthBigNoodle's avatar
DarthBigNoodle
New Rookie
6 months ago

I restarted the app, cleaned the cache, un installed and re installed the app 

I got logged into a level 1 new account, when trying to connect to my original account I go to settings, but the connect button has disappeared.

I'm on Android .

Also the PC version just don't load the game at all.

SinewyMonster86's avatar
SinewyMonster86
Seasoned Newcomer
6 months ago

Glad to see im not the only one! I have tried everything. Uninstalled google play services and reinstalled. Nothing. Uninstalled the game, nothing. Cleared cache and force stopped google play games, services, and swgoh and nothing. Really hope this gets fixed. This is the second time this has happend in the recent history and I just started unlocking gl kylo😭. Please fix this ASAP EA

Featured Places

Node avatar for SWGOH Technical Issues

SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.Latest Activity: 28 minutes ago
27,459 Posts

Recent Discussions