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peter21adrian's avatar
peter21adrian
Seasoned Novice
6 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    6 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

ey8manr6qtk7's avatar
ey8manr6qtk7
Seasoned Newcomer
6 months ago

My account seems to have disappeared.  I log in and get an account that is a start up. Uninstaller and reinstall game but still unable to access my account, game also doesn't connect to playstore. I had anaccount that was over 11mil gp, no it's gone. Please help restore. Account ID was Rot Drache. I can still log into Webstore, but not game.

  • Stryker3400's avatar
    Stryker3400
    New Novice
    6 months ago

    I'm having same issue on android

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