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8a50f6594b905351's avatar
8a50f6594b905351
Seasoned Novice
27 days ago
Solved

Bought the Bad Batch LSB and received crystals instead

Hello, 

I bought the bad batch LSB almost 2 weeks ago and received crystals instead. I immediately created a post on this forum and gave it time but received no help. I also used the in-game help, and it told me that a ticket would be logged with support member. That was a few days ago and still nothing. I am just hoping to receive the characters I bought. Any help on following steps or people to contact would be much appreciated. I have included my ally code and a bigger of the message in game.

Ally Code: 723-123-328

  • 8a50f6594b905351's avatar
    8a50f6594b905351
    21 days ago

    I actually got it resolved. Went through the help tab in the app and the bot created a ticket which then seemed to get picked up by people and I got the bundle. Took several days

3 Replies

  • 8a50f6594b905351's avatar
    8a50f6594b905351
    Seasoned Novice
    25 days ago

    No, nothing yet. I might need to tag someone, but I don't know who. I figure my post might be getting lost in everything else. 

  • 8a50f6594b905351's avatar
    8a50f6594b905351
    Seasoned Novice
    21 days ago

    I actually got it resolved. Went through the help tab in the app and the bot created a ticket which then seemed to get picked up by people and I got the bundle. Took several days

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