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peter21adrian's avatar
peter21adrian
Seasoned Novice
6 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    6 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

y6wciwq72boa's avatar
y6wciwq72boa
6 months ago

I lost access to my account. How can I restore my previously linked Google email account? I mistakenly linked a guest account to my main account. This happened today. Is it possible to roll back my account to a few days ago?

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hi y6wciwq72boa​,

    I'm honestly not sure. Your best bet would be to share the Ally Code from the SWGOH account you want to recover with the support team. They'll do their best to help restore the account if it's possible from there. 

    - EA_Lanna

  • dkmk7xthl7x5's avatar
    dkmk7xthl7x5
    New Novice
    6 months ago

    how i can share my ally code if i cant log into my account?

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