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peter21adrian's avatar
peter21adrian
Seasoned Novice
6 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    6 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

n4t3_epik's avatar
n4t3_epik
Rising Novice
6 months ago

Seeing alot of posts about this so I'll start one also at the hopes of EA actually noticing the considerable about of posts about it. 

Since Sunday am unable to login to the game via Google, I've uninstalled the game, signed out of Google and back in and reinstalled but still no joy. Doesn't give me the option to have an account where I can login. 

Built up a roster and also have spent money into the game! We need this sorted ASAP as I don't want to leave the game when I have put so much time and effort into it. 

The web store still works for me. 

User - 961384958 

Thanks 

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