Hi, I purchased the Malgus LSB gift bundle for two guild members and they did not get them. Tried twice on each, and it shows up on my Apple Pay, but they haven’t received the bundle. One of the guild members is my brother, and the Wat LSB did go through, as did a crate of crystals… so I need them to get their bundles and a refund on the duplicates please.
Today I bought a gift for my guildmate in the game LSB – Malgus. However, my guildmate did not receive the gift, and Malgus was added to my own collection instead. How did this happen? I don’t need Malgus, it was supposed to be a gift.
User ID: 386-897-878
This happened to me as well but I tried multiple times for two different guild mates… and my account was charged. Need this fixed
your lucky you even got it I never even saw it in the store nor in game
I was gifted a light speed bundle from a guild mate, ally code 362-839-533
My ally code is 549-846-881
It has not shown up in my inbox and he and I have been checking for almost the last hour.
Is there something I need to do? I've tried restoring purchases, I've force quit the game, restarted my phone, and deleted and reinstalled the game. I checked for a game update in the Apple Store as well and don't find one.
Thank you for your help.
EA_SutiiEA_DanaBEA_DennisEA_MahoniamichelrespawnEA_UltraSlideEA_ShrikeEA_CekielOoopsIBrokeItEA_Elryn
The in-game support is not responding.
I just gifted LSB Malgus to another guildmate, and he also didn’t receive it. 969-492-214
Hello, I purchased the Malgus LSB for a guild mate around 11pm GMT on 20th August, and it hasn't been receieved by the recipient. Please could someone advise, as the payment is showing in my bank account.
My ally code is: 762-876-642
My name: Lore
His ally code is: 994-263-693
His name: Jambo93
Hello, I gifted a guildmate the Malgus LSB and he has not received it. When I try to gift it to him again, I see the 'Purchase Pending' error screen. The charge has cleared with my bank and the gifted LSB is paid for. He also logged out and back in and this did not work. Anyone else having this issue?
