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robomelon314's avatar
robomelon314
Seasoned Novice
4 days ago

LSB gift mis-delivered?

2 days ago I had an issue with a gifted bundle. That one got resolved, and so I had assumed I was clear to gift another bundle I had been waiting to gift (because of the initial problems).

The first bundle was gifted to 363-724-534 (Mystery02). I then went to gift the same bundle to a different player, 554-387-768 (Easy Slays).

After sending the gift, it said it was delivered, so I closed the game. When I reopened the game, a new popup appeared that I'd never seen before, which prompted me to assign a gift to the first or second player. I was naturally confused, as I'd already gotten confirmation that the second bundle was sent to the second player, so I assumed this was the fix to the first player's missing bundle, so I selected that player.

I have confirmed that the first player received a bundle, but the second has not.

My ally code is 933-153-258.

Attached are 4 photos:

  1. My Google play receipt
  2. The send confirmation for player #2
  3. The gift screen after closing the pop-up in image 2
  4. The pop-up that appeared when I loaded the game again

Needs resolved:

554-387-768 did not receive the bundle. Included extra information to hopefully preempt questions and give context.

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