Missing packs from Swgoh.
Email told to post here and wait for a dev to reply.
Hello there,
A lot of packs in game are a one time purchase only. It looks like the pack you are referring to was one such and as you said it is no longer in the store as it has now expired.
If you see anything similar to this in the future, make sure to give the pack name as it can help clarify things quicker.
@ReggaeTom1 As in a pack you have bought or one you want to buy? What specific pack is it?
If it's missing content from a pack you have bought, first try the "restore purchases" button under the cog menu in-game. If that fails it is normally customer support that handles these issues, and you'll need prove of purchase. They can be found here: https://help.ea.com/en-us/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-wars-galaxy-of-heroes/
No it was a pack I wanted to buy. Specifically the 99.99 ultimate injector bundle.
I brought one the last time it was on but now I think about it because its a purchase limited pack it may not have been reset.
Other things have been purchased and credited without any glitches that im aware of but ill double check all that now.
The time has gone on the pack aswel now so its no longer an option.
EA StaffHello there,
A lot of packs in game are a one time purchase only. It looks like the pack you are referring to was one such and as you said it is no longer in the store as it has now expired.
If you see anything similar to this in the future, make sure to give the pack name as it can help clarify things quicker.
