Missing Crystals

Hey porcupinegod​ 

Thanks for reaching out.

I don’t have visibility into account-level transactions, so I’m not able to check what’s happened in your specific case. Since this involves missing items and purchase history, the next best step is to reach out to EA Support so they can take a closer look at your account and verify everything.

You can contact them here:

https://help.ea.com/en/articles/star-wars/star-wars-galaxy-heroes/get-help/ 

When you reach out, it’ll help to include:

• The bundle names (Galactic Cargo H & F)
• Your Ally Code
• Approximate purchase date

Thanks for taking the time to flag this.