Forum Discussion

3 years ago

Solved

Missing Darth Revan Shards

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Infinix Zero X Pro [ Infinix X6811]
OS Version Android 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 599-814-183
What type of issue do you have? Missing Rewards
How often does the bug occur? Never
Summarize your bug Missing Darth Revan journey reward After completing Darth Revan journey battle tier 6 got an error. After restarting game tier is completed but reward is missing
Connection Type Wifi
Country Russian Federation

After completing Darth Revan journey battle tier 6 got an error.
After restarting game tier is completed but reward is missing.

Check screenshot please - 55 shards while should be 330 already.

[This is the first time I'm writing something like this. I took it as a basis for writing - https://answers.ea.com/t5/Bug-Reports/Missing-Darth-Revan-journey-reward/m-p/12319171#M64048]

technical issues

EA_Gunner
3 years ago
@rreplicant You should receive the shards in the next few minutes.

5 Replies

EA_Gunner
EA QV Team
3 years ago
@rreplicant You should receive the shards in the next few minutes.
PittiePapa22
2 years ago
I have had the same glitch happen to me where the 5th stage did not grant me shards for Darth Revan. I have completed the event but do not have enough shards to unlock him because of this glitch. My ally code is 481-551-961 . Please see the attached picture as evidence I have not received the rewards and thank you for your time.
Neatvolcano
2 years ago
Missing 55 shards as well. The game crashed after tier 4. Ally code is 383-134-632. I have the portrait reward from completing the event.
Neatvolcano
2 years ago
Missing 55 Shards as well. The game crashed after tier 4. Ally code is 383-134-632. I have the portrait reward from completing the event.
EA_Gunner
EA QV Team
2 years ago
@Neatvolcano You should receive the shards in the next few minutes.