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y4jzkk53i15f's avatar
y4jzkk53i15f
Seasoned Newcomer
11 months ago
Solved

Missing fleet arena reward

Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? Xiaomi
OS Version Miui 14
Ally Code: (Find it here: http://bit.ly/AllyCode ) 767373123
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Did not receive my fleet arena payout today. My payout was about 1.5 hours ago from this post.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Asia
Country Singapore

‌

bug
  • EA_HighCommand's avatar
    EA_HighCommand
    11 months ago

    Hi @y4jzkk53i15f, and thank you for the report.

    According to our logs you claimed those rewards today (03/28/2024, 11:14 am GMT).

    PS: You can always get in touch with our Customer Support for any missing items, rewards, purchases, etc.

4 Replies

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  • EA_HighCommand's avatar
    EA_HighCommand
    Legend
    11 months ago

    Hi @y4jzkk53i15f, and thank you for the report.

    According to our logs you claimed those rewards today (03/28/2024, 11:14 am GMT).

    PS: You can always get in touch with our Customer Support for any missing items, rewards, purchases, etc.

  • y4jzkk53i15f's avatar
    y4jzkk53i15f
    Seasoned Newcomer
    11 months ago

    I really don't think I got it. I was waiting all the way after the payout and my fleet currency is telling me otherwise 

  • y4jzkk53i15f's avatar
    y4jzkk53i15f
    Seasoned Newcomer
    11 months ago
    I definitely did not buy 2800 currency worth of items. I had 4000 at the start of the day. (4000+1600 payout=5600). Now I'm only left with 2800.

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