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Anonymous's avatar
Anonymous
9 years ago

missing gear

Two days ago I bought 3 MkIII units from the SHIPMENT section. In the Shipment section when I click on the bought item, it shows me I have there and that they could be used by Asajj Ventress.  When I go to Asajj Ventress' profile, the MkIII units reads 0 and not 3.  I didn't screen grab that... however... luckily (or unluckily) it happened to me again today!  This time I bought 3 MKIV units.  Which could be used by Luke Skywalker.  In the shipment section (see first Screen Shot attached) it says I own 3 of the MkIV units.  When I go to Luke Skywalker and look at his profile to where the MkIV units, it also reads blank (see second screen shot).  So, I spent the gems needed to buy both items, but they are not being released to me...

Anyone else experience this?  I wonder how many other items/purchases this has happened to...

I've put in a ticket to customer service.

Thank you 🙂

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