missing gear
Two days ago I bought 3 MkIII units from the SHIPMENT section. In the Shipment section when I click on the bought item, it shows me I have there and that they could be used by Asajj Ventress. When I go to Asajj Ventress' profile, the MkIII units reads 0 and not 3. I didn't screen grab that... however... luckily (or unluckily) it happened to me again today! This time I bought 3 MKIV units. Which could be used by Luke Skywalker. In the shipment section (see first Screen Shot attached) it says I own 3 of the MkIV units. When I go to Luke Skywalker and look at his profile to where the MkIV units, it also reads blank (see second screen shot). So, I spent the gems needed to buy both items, but they are not being released to me...
Anyone else experience this? I wonder how many other items/purchases this has happened to...
I've put in a ticket to customer service.
Thank you 🙂