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MarcDupont73's avatar
MarcDupont73
6 years ago
Solved

Missing Grand Master Yoda shards

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Iphone OS Version 13.3.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 917...
bug
GladOS-013's avatar
GladOS-013
Hero (Retired)
6 years ago

@MarcDupont73 Hi, your screen shot is from the mythic event, not the actual Grand Master Training event in your Journey Guide.

The mythic event didn't provide any shards. What happens if you open the event in your Journey Guide and complete the last tier?

Edit - also please provide your ally code so three e support team can investigate. 

  • MarcDupont73's avatar
    MarcDupont73
    6 years ago

    Here is the screen shot of the good event

      • MarcDupont73's avatar
        MarcDupont73
        6 years ago

        I think so, is this something they can FIX"

  • byjo68's avatar
    byjo68
    Newcomer
    6 years ago
    @GladOS-013 Missing reward. Trying find solutions. Had 79 shards for grand master Yoda. Did the next to last battle and won. Supposed to get 85 shards but only got 6. Had 79 of 85, completed battle. It gave me a rewards page so, I promoted him to 6 stars and it let me however, when it promoted GM Yoda I never received the left over shards and not sure if I got any of the rewards for completing. Promoted him but left him at 0 of 100 shards for next promo. I guess I should've had 79 shards towards GM Yoda final promotion. Guess they should give me the shards and around 10k crystals for mental anguish and missing out on game to straighten out.
    • GladOS-013's avatar
      GladOS-013
      Hero (Retired)
      6 years ago
      @byjo68 Sorry to hear you're also missing shards. Can you provide your ally code so the team can investigate?

      Saying you had 79 shards is interesting, since the event is supposed to always reward the quantity for the next tier and it should be a multiple of 5. (10, 15, 25, 40, 65, 85, 100)

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