Forum Discussion

7 years ago

Solved

Missing Jedi Knight Revan shards

Hi all, We've received multiple reports of missing Jedi Knight Revan shards after completing different tiers of the event, getting a connection error (Error Code 3.0) and forced client restart. ...

bug

CG_MindTricks
7 years ago
Thank you all for your patience while we were looking into this.
Closing this thread and for any pending missing rewards from the Jedi Knight Revan event for players who completed different tiers on 31/01/2019, please refer to this new thread:
https://answers.ea.com/t5/Bug-Reports/Completed-Revan-event-on-31-01-and-still-missing-portraits-mats/m-p/7429538/thread-id/22777

Thank you.

tailsflux

7 years ago

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Nexus 5x
OS Version 8
Ally Code: (Find it here: http://bit.ly/AllyCode ) 865446259
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Beat the Terentatek of the Revan event. It crashed upon victory. Didn't get the shards, can't replay the 7* tier to unlock Revan.
Steps: How can we find the bug ourselves? Play the event
Connection Type Wifi
Please select your region North America
Country Canada

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So I beat the last tier of the Revan event only to have the game crash upon vixtory. Didn't get the shards, the event is gone from the list. Basically can't unlock Revan...

No connection problems.