Forum Discussion

5 years ago

Missing payout

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Xs OS Version Newest Ally Code: (Find it here: http://bit.ly/AllyCode ) 836-456...

bug

EA_UltraSlide

EA QV Team

5 years ago

Hi @BaldurCPH and thanks for the report.

We have checked and according to what we can see, the results of your ship battle reached the server at 59 seconds past the payout. This was at 17:00:59 UTC. As this was after the payout, you received rewards for you position of 4th place.

BaldurCPH

5 years ago

What’s the status?

For further documentation please see these images:

I enter the battle 2:24 before payout at 0:06 marker in the vid.

I defeat the last ship at the 2:22 marker leaving 8 seconds until payout.

The “victory” is claimed at 2:24 marker in the vid leaving 6 seconds until payout.

Position as 1st is announced at the 2:29 marker leaving 1 second until payout.

Please note that the entire video is stored at 18:00 - that’s including the 15-20 second until I claim the price in inbox. No way I finished the battle at 18:00:59 - that’s impossible.