Missing Pirates bounty crystal popup

Hello, 

I still haven't seen the pop up for the pirates bounty that started showing up last thurs/friday. I was wondering if that pop up promo is still going on, or if I just missed out on the free 200+ crystals.

Messaged EA support and they sent me to the forums after saying "Upon reviewing your case, I see that your promotion is missing from your game account.

I would like to suggest you to please report this issue on our community forum so that the community manager will revert you back via email on the update."

161-133-639

Thank you