Missing R2D2 LSB

Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? iPad Air 2
OS Version 15
Ally Code: (Find it here: http://bit.ly/AllyCode ) 661-866-881
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I bought the R2D2 Lightspeed Bundle 26 hours ago and have yet to receive the character upgrades.
Steps: How can we find the bug ourselves? Unsure -- bought bundle and didn't receive contents.
Connection Type Wifi
Please select your region North America
Country United States

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I bought the R2D2 Lightspeed Bundle 26 hours ago and have yet to receive the character upgrades.