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Anonymous's avatar
Anonymous
8 years ago
Solved

Missing rewards tw

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? umidigi s2
OS Version 6.0.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 627-432-916
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Hello, after the end of tw i got the email with my rewards and i claimed them. I I went straight to uprgade some toons and i saw i had only the same amount of resources before. The game froze and asked me to restart 2 or 3 times. I cant now collect or do something else into the game, my rewards just missing all of them. Hope you can take look into it! Thanks you. Best regards, Kostas Bouras.
Steps: How can we find the bug ourselves? If you can send me again the rewards to claim them.
Connection Type Wifi
Please select your region Europe
Country Greece

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? umidigi s2
OS Version 6.0.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 627-432-916
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Hello, after the end of tw i got the email with my rewards and i claimed them. I I went straight to uprgade some toons and i saw i had only the same amount of resources before. The game froze and asked me to restart 2 or 3 times. I cant now collect or do something else into the game, my rewards just missing all of them. Hope you can take look into it! Thanks you. Best regards, Kostas Bouras.
Steps: How can we find the bug ourselves? If you can send me again the rewards to claim them.
Connection Type Wifi
Please select your region Europe
Country Greece

7 Replies

  • Hi @dfs16 and thank you for the report.

    We have a look and get back to you once we finished our investigation.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Thank you i will wait!

  • Anonymous's avatar
    Anonymous
    8 years ago

    Can you look at rewards for my TW as well.  Ally code 793-336-667.  I logged in and collected them and game forced a restart.  When I logged back in they where gone.   TW that ended 11/4.    On side note when I try to enter new topic on iPad I do not get a submit button only ever a preview. Hence why I am piggy backing off this comment.  Thank you

  • Anonymous's avatar
    Anonymous
    8 years ago

    Thanks my rewards are back! 🙂

  • Anonymous's avatar
    Anonymous
    8 years ago

    Thank you

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