Missing Rey GL ultimate token

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? IPhone 15 ProMax
OS Version 17.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 798-361-819
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Missing Rey ultimate token. Journey says complete. Unable to earn token.
Steps: How can we find the bug ourselves? Look at my Rey’s ultimate journey. It will say complete, but my token account is 9/10.
Connection Type Wifi
Please select your region North America
Country United States

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Missing 10th ultimate token for Rey’s journey. Event is complete and I can’t unlock the ultimate ability.