Forum Discussion

Newcomer

9 months ago

Solved

Missing Rogue One with Cassian and Jyn LSB

I purchased one rogue one LSB with Raddus and it went through, I then tried to purchase the other rogue one LSB and it didn't appear ingame, and I can't find it in the webstore anymore. Please help, my ally code is 156-475-164

ios

EA_Gunner
9 months ago
The purchase failed. This is why the content wasn't applied. However, the bundle is now stuck and won't be visible in store due to a known issue on the server side.

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EA_Aljo
Community Manager
9 months ago
Hi there. An advisor will need to take acre of this for you. Please follow the instructions here for opening a case. Thank you.
SAINTSRAGE69
Rising Novice
9 months ago
Hi i followed your instruction for making a case and they told me to go through the in game help that is telling me i have the content when i don't how do i deal with this>?
EA_Gunner
EA QV Team
9 months ago
The purchase failed. This is why the content wasn't applied. However, the bundle is now stuck and won't be visible in store due to a known issue on the server side.