Missing ships energy
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad and iPhone
OS Version 12.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 646-764-841
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug I logged in after your last update, and ship energy was zeroed
Steps: How can we find the bug ourselves? Look at my account
Connection Type Wifi
Please select your region North America
Country United States
I logged in after your last update and my ships energy was zeroed out. It was on a timer counting down from 5 minutes. I collected ships energy from daily activities and no energy appeared it was still on a Regen timer. Reset my device and logged back into game an still no ships energy. I logged into game on my iPhone same situation.
Hi all and thank you for raising this.
There was an issue with Fleet Energy that resulted in some players appearing to not regenerate energy. This was due to Fleet Energy being set to a negative state for some players during the update earlier today. This issue will be resolved by either waiting for Fleet Energy to actually reach 0 (could be up to 14 hours in extreme cases) or by refreshing Fleet Energy one or twice.
We've sent all players level 60 and up 150 crystals to assist with refreshing.See the official announcement HERE.
