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Jaypack78's avatar
Jaypack78
4 years ago
Solved

Missing Sith Eternal Emperor shards

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone 12 OS Version 15.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 14...
bug
  • EA_HighCommand's avatar
    EA_HighCommand
    4 years ago

    Hi @Jaypack78 and sorry for the delayed response.

    I've sent you a PM.

    PS: For any missing items, rewards, etc. you can always contact our Customer Support.

Jaypack78's avatar
Jaypack78
4 years ago

Just an update on my shard count. I have one more battle until i complete the Sith Eternal Emperor shard battle. But again, I’ll be 10 shards short because of the bug issue. 

  • ChristophIV's avatar
    ChristophIV
    Hero+
    4 years ago

    @Jaypack78 Hello there,

    The team is working a limited schedule just now, but will be happy to sort this for you when they are back in the office. I know "have patience" isn't what you want to hear, but please be assured all reports of this nature are looked into and can be swiftly rectified.

    Kindest regards
    C-IV

    • Jaypack78's avatar
      Jaypack78
      4 years ago

      Thank you so much!!!

      • ChristophIV's avatar
        ChristophIV
        Hero+
        4 years ago
        @Jaypack78 I've unmarked my post as the solution, so that it gets attention.

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