Forum Discussion

Cathendral's avatar
Cathendral
Rising Novice
2 years ago

Multiple web store purchases not received

Purchased 3 items in the web store on the 16th. The thread has been updated to saying that the missing items have been distributed but I only received 1 of the 3 orders. I have an in game ticker open...
bug
Cathendral's avatar
Cathendral
Rising Novice
2 years ago

Still haven't heard anything since Monday

EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
2 years ago
@Cathendral Did you review your case with EA? They are waiting for your response.
  • Cathendral's avatar
    Cathendral
    Rising Novice
    2 years ago

    I reviewed it 3 times and sent probably 4 emails since but it doesn't update to in progress

  • Cathendral's avatar
    Cathendral
    Rising Novice
    2 years ago

    @EA_Gunner 

    I'm sorry to keep bugging you on this. 

    I'm not sure why this is taking so long.

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago
    @Cathendral Try to create a new case and submit the details they asked you to provide.

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