Forum Discussion

Banjohead's avatar
2 years ago
Solved

New player experience quests\rewards issue

Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? realme note50
OS Version Android 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 723-749-855
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Quests for beginners and rewards did not appear. I got 85 after releasing New Player Experience update and done only 2 quest (shards for IG-88 and Dangar\Captain Phasma) after that new quests dont appear. For clarification i got 85 lvl on PC(beta) client
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe, Other
Country

i saw some people get reward on inbox mail but i don't got any

  • Some quests were missing maximum level requirements when released on June 6th. This was adjusted with a hotfix. Affected players received make-good with Hotfix 6/18 and Update 6/20. 

20 Replies

  • Both of my accounts received nothing. Here’s my ally codes please check. 

    Ally codes: 421259552 | 531855688

  • why did I get nothing to make up for what was missed? my ally code is 461-695-828 and i got nothing

  • I recently started a new account about a week ago. Bought the hyperdrive to 85. This was after the new quest put in the game. I did not get the new player rewards for any of the ships or dengar. I did however receive 10k shard currency on my older account (7years old and 7.5 mill GP). Im curious when I'll get them on my new account. 

    My Ally code is - 729-131-444

    I have attached my stats of galactic war battles to show its a new account. 

    let me know if you need anything else to help resolve this.

    Thanks,

    Ron 

  • cbdgdozhrzpx's avatar
    cbdgdozhrzpx
    Rising Newcomer
    2 years ago

    When will there be a new batch of rewards? I still haven't gotten anything 
    Ally Code: 615-246-512

  • none of this fix help me. still no new quests or reward.

    Ally Code:723-749-855

  • Hello,

    It was said, that when the New Player Experience update came out, players under level 85 at the time of the update, would get ALL of the rewards and quests that new players would get. I was not level 85 at the time of the update and I did not have the hyperdrive bundle. I tried contacting the in-game EA Support but they were not helpful. In the attachments are some proof that I did not get the things I was promised, for example: Anakin's eta-2 starfighter. I'm deeply disappointed by this, because it could've saved me MONTHS of grinding. I hope that this can be resolved soon.

    -LuxqK


    My Ally Code: 676-612-652

  • Auzor_Auzor's avatar
    Auzor_Auzor
    Rising Traveler
    2 years ago

    Query: was it intentional older accounts lost the quests that were still open? 

    I lost a bunch of quests; ones I know are the raid-related quests.

  • I did not receive any of the new player experience update rewards for all the characters and ship shards 

    ally code: 875974182

  • I am still missing the message containing the new player experience rewards. Not sure why since I was under level 80 when the update came, though I have since hit 85 so that might be why I was skipped when the fix went out. I have seen others get the rewards, and heard some have gotten both the rewards and the quests so now I am behind those who started after me since they got the free items that I missed. My ally code is 461-695-828. Please help with this since the in game help told me they can't do anything which makes no sense.

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