Forum Discussion

CrashBoom4's avatar
3 years ago
Solved

No Connect option

I got a new phone and tried to connect my SWGOH account. I accidently entered the wrong year when it asked and I can't connect to my Google play account. I don't have a Facebook so I don't have the a...
  • EA_Lanna's avatar
    3 years ago

    Hi @CrashBoom4

    It sounds like your SWGOH account's date of birth is set to something under 18 years old. That's mainly why the Connect button isn't available; you need to be 18 years old in order to see/access EA Connect button, regardless of geo-location.

    If you are 18+ and want to update your DOB, you will need to contact EA Help support and ask for an update. Once they've verified you're over 18, they'll get that sorted for you asap. 

    - EA_Lanna

Featured Places

Node avatar for SWGOH Technical Issues

SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.Latest Activity: 2 hours ago
27,169 Posts