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hexagramz's avatar
hexagramz
Rising Rookie
2 years ago

No reward or record on completing SLKR ult mat battle

Product: Star Wars: Galaxy of Heroes


Platform:Android Phone


What type of device are you experiencing the issue with? Samsung S20+


OS Version Android 13


Ally Code: (Find it here: http://bit.ly/AllyCode ) 491-538-445


What type of issue do you have? Missing Rewards


How often does the bug occur? Occasionally (10% - 49%)


Summarize your bug The ultimate material reward has not been provided and the battle attempt not counted after successful completion of the Supreme Leader Kylo Ren battle (eg. wasting140 darkside currency).

 

I thought I was missing one last week and was misremembering my material count, however it happened again today. In total i have recieved 7 mats from completing the battle successfully 9 times. I should be on 9 at the moment.


Steps: How can we find the bug ourselves? I don't know how to trigger this bug, it seems random.


Connection Type Wifi


Please select your region Australia


Country Australia

4 Replies

  • Sorry, but I cannot confirm your issues. You attempted 7 battles in SLKR's tier 6 journey. You won 7 battles and received 7 ultimate materials as well. Additionally, the tier 6 indicator shows that you have 3 more attempts to complete the tier.

  • hexagramz's avatar
    hexagramz
    Rising Rookie
    2 years ago

    @EA_Gunner can i ask in what way can you not confirm it? Are there game logs you have checked? Or just from looking at the screenshot (which yes, doesn't prove anything, but I had to include a screenshot to be able to submit this thread

    3 days before I made this post I 100% know I was on 7 /10 battle with the corresponding material count; as i had talked about it in my guild discord, celebrating I was getting close to finishing the process.

    I then successfully completed another battle not long before the attached screen shot was taken. The result was no increase in materials and the battle count also hadn't moved.

    And as mentioned this was not the first time this has occurred for me. Iirc it was when I was sitting on 5 materials going on to the 6.

    Added a screenshot of the date when I made comment I was already on 7 materials if that helps @EA_Gunner 

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago

    I have logs saying you only attempted 7 battles in this tier.

  • hexagramz's avatar
    hexagramz
    Rising Rookie
    2 years ago

    Thanks for checking and confirming @EA_Gunner 

    Something doesn't add up on my end. But I'm going to have to suck it up and move on as there is no evidence to support my claim.

    Something screwy definitely happened tho.

    Feel free to close this thread whenever if you need to.

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