8 years ago

No territory battles rewards

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Wiko Ridge OS Version 3 Ally Code: (Find it here: http://bit.ly/AllyCode ) 724...

bug

aahil3

8 years ago

@Bostonmess Did you receive yours? I've called several times now and I'm getting nowhere.

Bostonmess

8 years ago

No @aahil3
No news at all ...

Anonymous
8 years ago
Approved
Hear or get anything anyone? An update would be nice
aahil3
8 years ago
My support incident was just closed again without a resolution, claiming that this was a known issue with the studio. All I want is my territory battles rewards. Why is this so difficult!!!!!!

@Bostonmess @EA_Grasshopper @Clintak5
- Bostonmess
  8 years ago
  No rewards so far @aahil3 @Clintak5 @EA_Grasshopper
  I´m chilled now ...
  I answer with my wallet. I don´t pay for progress and they reject it from me by not giving me the most important reward in the game.
  If it happens again that I don´t get my TB rewards, then I quit. It would be pointless to keep on playing.
  - Anonymous
    8 years ago
    Approved
    I think I was online when TB ended and it asked to restart then I got stiffed. So I'd avoid that if possible.
    
    @aahil3 @Bostonmess @EA_Grasshopper
    
    I also got a reply from EA:
    
    [quote]
    My name is Lillian and I am with the Specialist team here at EA Help. I’ve received a case that was escalated on your behalf.
    
    You are in good hands and now that I’ve got you, I am going to do everything I can to make sure that this is handled as quickly as possible, despite the obvious constraints that come with communicating through email.
    
    It looks like you have an issue with missing Territory Battle rewards in SW: Galaxy of Heroes. Does that sound about right? As a gamer myself, I’m sorry to hear about the trouble.
    
    From my understanding after reading over the case, that there are many reports for this, so luckily this is a known issue that the Studio has under investigation!
    
    Known issues are not as negative as it seems, it means that as this is affecting many players that once it's addressed in an update, it will help ALL players!
    
    It's currently a Holiday in the U.S. the fix will be delayed bit, but the next update should address it.[/quote]
Anonymous
8 years ago
Approved
UPDATE

The server has been updated and players should begin to see their missing rewards on restart.

Please let us know if you have any questions.
- Bostonmess
  8 years ago
  Dear @CG_Kozispoon,
  Thx a lot for taking care of this issue.
  My DS TB rewards are present now.
  LS TB rewards are still missing.
  Screenshots from my inital post show rewards. The achievements from me and guildmate prove that I got nothing.
  Again, thx for support
  - Anonymous
    8 years ago
    Approved
    At least the Darkside people got some attention