I note it has been marked "solved" but to be honest, the response is pretty unhelpful.
Any updates that can be provided on addressing this known issue? It looks to have been an issue for about a full year now.
There is nothing that could be done to manually correct the issue for my guild?
Issue is of course we’ve tried the suggested workaround, but it was not very helpful. The players that frequent boards/reddit/discord, tend to be the most hard-core, and it is difficult getting attention to what is a mid-level guild. It is very labor intensive, and with this bug driving guilds to the suggested workarounds, it’s a vicious cycle by just adding to the volumes of guilds recruiting on those forums.
I’m guessing your internal metrics would confirm that the vast majority of players actually find their guild through the in game option. A bug that cuts off mature/successful guilds at the knees like this is therefore a major structural barrier to continued game participation (I’ve seen instances of guilds disbanding/reforming only to encounter it again). I suspect a lot of smaller spenders just end up moving on from the game as a result as it takes an accessible game and makes it hard to continue. That's directly counterproductive from a revenue standpoint. Point is, hard to see, how fixing this would not be business priority...
