Forum Discussion

Rising Rookie

1 year ago

Solved

Overwitten account data

I have accidentally overwritten my google play account data for my main account. Justaginger I have risen tickets in game but so far have been unsuccessful at getting a response. I have seen that a similar issue has been fixed before on here and I'm hoping that I can get the same help. The account is still in game and I can get my ally code and player id and I have an ea account which I can link I just need to be able to get back into the account.

bug

AGingerCreeper
1 year ago
@EA_Gunner it is thank you very much for the help it is greatly appreciated.

16 Replies

AGingerCreeper
Rising Rookie
1 year ago
@EA_Gunner I know I'm being impatient but please can you reply I just want to try everything I can to get my account back I've spent time and money on it and I can't accept I will lose it by accidently overwriting it.

Solved: Re: Two accounts logged into google play - Answer HQ (ea.com) here is a similar case to mine and it seems they got to a solution hope this helps.
EA_Gunner
EA QV Team
1 year ago
@AGingerCreeper It's out of our hands. CE will review your details and take care of it now. We're limited in supporting account issues on the forums.
AGingerCreeper
Rising Rookie
1 year ago
@EA_Gunner sorry for bombarding you I will wait to see what happens and I will message again in this chat if I continue to go in circles. sorry for being a dunce as well but once I'm messaged by support I can continue the conversation?
AGingerCreeper
Rising Rookie
1 year ago
@EA_Gunner sorry to bug you again when my ticket has been viewed or changed by the new team. Will I be give the option to contact them or them me?. Or do i need to raise a new one. Hope to hear from you thanks
EA_Gunner
EA QV Team
1 year ago
@AGingerCreeper Should be restored now
AGingerCreeper
Rising Rookie
1 year ago
@EA_Gunner it is thank you very much for the help it is greatly appreciated.