@EA_Lanna,
I will try to explain my situation:
As you might be aware, we have several daily activities everyday that reset at the Daily Activities Reset. For the sake of brevity let's call them A, B and C.
My daily reset hour is 1:00. So, right after the reset, the game changed the status of activities A, B and C to incomplete.
Shortly after I completed activities A and B.
I wanted to change my payout time in 2 hours in advance - See, I am aware that the NEXT day the reset time will be 3:00 instead of 1:00. That is fine and clear.
So, at 6:00 I decided to press the buttons and change my payout. Remember that daily activities A and B were complete and activity C was incomplete.
Right after the change, to my surprise, activities A and B were reset, i.e., considered as incomplete. Therefore, to complete all the daily challenges, I had to complete activities A, B (again) and C.
I unfortunately couldn't complete activities A and B again, because the attempts of said game modes did not reset along with the payout change.
This is my main complaint. That this tiny detail - that the daily activities you already completed reseted upon change of payout - was not explicit in the in-game warning. It is not about crystals or tokens or anything. It is about incomplete information.
If I knew that such thing would happen, I would not have completed any activity at all prior to change the payout!
The in-game warning was restricted to inform me that the TIME of the reset would change. It was silent about changing status of activities A, B and C.
My message of yesterday was right after I discovered the issue, and I had hopes that you could somehow revert the situation. Since your response came a day later, I accepted the fact that yesterday I missed some rewards. No big deal.
I hope you test this yourself and see if you can replicate it and as a suggestion to avoid future problems, simply add another sentence in the ingame warning about this.
Kind regards,
Fernando Seixas
