Please sir, can I have my lsb?
Hello there forum land and, hopefully, the admins with the power to fix things.
I purchased the hoth lsb on the 29th via the online store using PayPal, very excited to pretty much land my JKLS grind! When going to claim the order, I realised that I had been “gifted” a “monumental” 3.5k crystals
In my enthusiasm to claim the bundle, I claimed said crystals before realising the the potato servers the a multi million pound company ea still use, failed to give me the bundle I had purchased, so I haven’t spent my crystals in fear I will not be able to claim my lsb, and we know what fear leads to…
I have raised a ticket, there has been zero correspondence since this ticket was created, not even a code to ensure that it’s even been created!
Before raising my ticket, the lovely ea bot (that has given me hope that humans will still have jobs as this little ai very much lacks its “i”) just kept telling me to “press the restore purchase button”. After spamming this button for too long, I discovered that this was just a total waste of time. **bleep** you ea bot!
So, I ask, could someone with “unlimited power” please fix my issue?
I have attached a screenshot of my purchase email, proving my purchase and a screenshot of the four characters that are sat there, looking very sad as they aren’t the r5 I promised them they would be two days ago.
my ally code is 126-626-231
I am hoping that I don’t need to activate a refund via PayPal, but I feel like I may have no choice, and only a sith deals in absolutes.
So, help me admins, you’re my only hope!