Forum Discussion

Not applicable

6 years ago

Poor performance on iPhone SE (2020)

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone SE 2020 OS Version 13.3.1 Ally Code: (Find it here: http://bit.ly/AllyCo...

bug

aneutron

Not applicable

6 years ago

@EA_HighCommand can you at least acknowledge this please? Is there any internal ticket raised?

EA_HighCommand

EA QV Team

6 years ago

Hi @aneutron et all and sorry that that thread was missed.

We have a look at it.

aneutron
Not applicable
6 years ago
3 weeks. Any news? Is there a ticket open with CG?
The performance is so bad, On more than one occasion I’ve seen two toons go at each other simultaneously. That’s not so great for a turn based game.
- Johnnynunes2
  Not applicable
  6 years ago
  Same here. Arena battle was impossible. I quited
Alternateo
Not applicable
5 years ago
@EA_HighCommand Any updates? We haven't heard anything and don't see any issues related to this listed on the dev tracker (is this still even used)?

Setting aside the in-game ramifications of nearly unplayable lag causing GAC/TW/Arena match losses or time-outs, the more worrisome aspect is the effect of this issue on our hardware as multiple folks (including myself) have experienced extremely high temperature spikes of our devices while actively playing the game.
I have also noticed that sometimes I can mitigate the effect of the lag if I begin recording with the built-in iPhone video recording functionality once I start experiencing lag within a battle. The lag doesn't completely disappear, but will usually at least be playable. A weird interaction that hopefully helps diagnose the problem...