6 years ago

Poor performance on iPhone SE (2020)

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone SE 2020
OS Version 13.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug I have a brand new iPhone SE (A13 chip as per iPhone 11). I am comparing it side-by-side with an iPhone 7 Plus. Battles on the 7 Plus are smooth; on the SE, they judder and *. Benchmarking both devices with Geekbench and AnTuTu shows the SE is far superior, with silky smooth framerates on the SE. No other games (including things much more graphically intense) have issues. I can only conclude the issue lies with SWGOH.
Steps: How can we find the bug ourselves? Buy and test on an iPhone SE 2020....
Connection Type Wifi
Please select your region Europe
Country United Kingdom

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AnTuTu scores: 7 Plus - 243023 (GPU: 77038), SE - 410161 (GPU 178091). All three individual tests at least 200% better on SE.

bug

24 Replies

unsunken
6 years ago
The performance on the iPhone SE (2020) is SO bad. I don't know how I can emphasize this more. In the past week, I've played this game on my iPhone SE (2020), iPhone SE (2016), iPhone 11 Pro, Pixel 2, Pixel 3a, and newest model iPad. It is smooth as butter on the iPad and 2016 iPhone SE. A little laggy but not too bad on the Pixel 2 and Pixel 3a. On the iPhone 11 Pro, it's often laggy but not too bad, and sometimes pretty bad.
But on the new iPhone SE (2020)? It ranges from pretty laggy to unplayable. I tried to reinstall the game, first two battles were smooth before degenerating into an unplayable state again. Technically it is playable, but moves in a battle take upwards of 10 seconds and the animation is so jarring, it's all frustration and no fun. I'd rather have working text-based combat than this. I've tried restarting my phone and reinstalling the game several times and it doesn't seem to help. If I couldn't play on other devices, I'd just quit the game because I literally can't play.
aneutron
6 years ago
@unsunken wrote:
The performance on the iPhone SE (2020) is SO bad. I don't know how I can emphasize this more. In the past week, I've played this game on my iPhone SE (2020), iPhone SE (2016), iPhone 11 Pro, Pixel 2, Pixel 3a, and newest model iPad. It is smooth as butter on the iPad and 2016 iPhone SE. A little laggy but not too bad on the Pixel 2 and Pixel 3a. On the iPhone 11 Pro, it's often laggy but not too bad, and sometimes pretty bad.
But on the new iPhone SE (2020)? It ranges from pretty laggy to unplayable. I tried to reinstall the game, first two battles were smooth before degenerating into an unplayable state again. Technically it is playable, but moves in a battle take upwards of 10 seconds and the animation is so jarring, it's all frustration and no fun. I'd rather have working text-based combat than this. I've tried restarting my phone and reinstalling the game several times and it doesn't seem to help. If I couldn't play on other devices, I'd just quit the game because I literally can't play.
This week has been utterly brutal - worse than ever before. The game is unplayable in TW and GAC. Even turning screen recording on hasn’t made much difference.

10 weeks, no movement.
ruivussan
6 years ago
Any news on this? I can’t play like this.
zeplar
6 years ago
The new version out now 0.19.4 seems to run better so far in very limited testing. Maybe just coincidence.