Problem claiming KYROTECH SALVAGE BUNDLE purchased from webstore

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy S20+
OS Version 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 244223518
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Purchased packs from the web store appear in inbox but don't appear to be claimable
Steps: How can we find the bug ourselves? Look at the entry in my in-game inbox
Connection Type Wifi
Please select your region Australia
Country Australia

‌

I purchased 2x the KYROTECH SALVAGE BUNDLE from the webstore yesterday - I can provide the order numbers if required. When I went in-game to collect them, they appear to be broken. 

It says click to claim your 0: See attached screenshot for what they look like.

I clicked Claim on the first one thinking it might just be a display error but the game just showed the spinning icon for a long time until I had to force close the client.  When I reopened the game, one of the inbox messages was gone but the other is still there. I haven't clicked claim on that one, in case it helps with looking into the problem.

I was able to successfully claim the free pack today from the webstore.