Forum Discussion

3 years ago

Solved

Problem claiming KYROTECH SALVAGE BUNDLE purchased from webstore

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Galaxy S20+ OS Version 13 Ally Code: (Find it here: http://bit.ly/AllyCode ) 2...

bug

EA_Gunner
3 years ago
Can confirm the second purchase now as well:

Purchased kyrotech salvage bundle.
25 Mk 9 Kyrotech Battle Computer Prototype Salvage.
25 Mk 7 Kyrotech Shock Prod Prototype Salvage.
3/28/2023, 8:25:36pm GMT

For long loading times, please try the Basic Troubleshooting Guide.

SimiusRex

3 years ago

Good morning

So seeing that you can see that the first one did work, I tried the second one @ 19:27:18 28/03/2023 GMT +00:00 taking screenshots of a kyro count before and after. It does look like it redeemed correctly but I still had the same problem of a forever spinning processing page.

I'll attach the screenshots if it helps.

Thanks for your help

EA_Gunner

EA QV Team

3 years ago

Can confirm the second purchase now as well:

Purchased kyrotech salvage bundle.
25 Mk 9 Kyrotech Battle Computer Prototype Salvage.
25 Mk 7 Kyrotech Shock Prod Prototype Salvage.
3/28/2023, 8:25:36pm GMT

For long loading times, please try the Basic Troubleshooting Guide.