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casajuan_009's avatar
casajuan_009
New Rookie
2 months ago

Purchase Issue

I purchased the Grand Inquisitor LS bundle from the site, I was charged however no bundle, even after multiple resets, tapping restore purchases, and even shutting down my device. Please fix.

AC: 965-279-612

4 Replies

  • DVade53's avatar
    DVade53
    Seasoned Newcomer
    2 months ago

    Same issue with me. Opened a ticket in game but no response yet.

  • UPDATE: I purchased the Jango LS Character to see if the EA system would "see" my other purchase in the queue. Jango came, and there is STILL NO Inqusitorious LS bundle. I have not received the bundle that I paid for, crystals, or a refund for the error. I would appreciate receiving an update, but more importantly, the missing bundle purchase. Thanks.

  • EA resolved the issue, still a bit irritated that I had to wait (and there were no bonus items awarded for the inconvenience), however I did get the issue resolved. Thanks EA_Gunner, MTFBWY! 🤓👍🏾

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