Forum Discussion

New Novice

1 month ago

Solved

Purchase made with wrong payment method

Hello EA Team PLEAS HELP ME, accidental I made a purchase in the SWGOH Web Store with my normal bank account. I had specifically purchased an Apple Gift Card and actually intended to complete the...

ios

EA_QueenBee
1 month ago
Hey EisWuerfel4life,

Unfortunately our advisors can only help with refunds for purchases made on the EA app. If you'd like to request a refund you'll need to reach out to Apple support, as the purchase was made through their storefront.

EA_QueenBee

Community Manager

1 month ago

Hey EisWuerfel4life,

Unfortunately our advisors can only help with refunds for purchases made on the EA app. If you'd like to request a refund you'll need to reach out to Apple support, as the purchase was made through their storefront.