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Anonymous's avatar
Anonymous
8 years ago
Solved

Purchased credits by accident because of a stupid pop up.

A very conviently placed pop up button made me accidently purchase credits that I didn't want. It popped up so fast as I was trying to read and receive mail rewards ( arena ranking etc.) That as I was pressing accept for the rewards, this pop up comes and goes and says I purchased credits.... I did not want to do that.
How can I cancel this transaction?
technical issues
  • EA_Darko's avatar
    EA_Darko
    8 years ago

    @AethenSF Best best is to speak with our live support as they will be able to see if there is anything they can do in relation to this.

    You can contact our live support at help.ea.com.  

    To request a callback or speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

3 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    I put my phone in my pocket while auto battling a territory battle node to move some stuff and while it was in there it managed to purchase a bundle from the store. Is there any way to undo this purchase? It would have been fine had it not been a bundle that I allready had everything in 7 stared.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @AethenSF Best best is to speak with our live support as they will be able to see if there is anything they can do in relation to this.

    You can contact our live support at help.ea.com.  

    To request a callback or speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

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