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Anonymous's avatar
Anonymous
10 years ago
Solved

Re: app reset

Could you please mark one of the other two guys comments as the "accepted solution", it just makes things easier for when people are searching with the same problem: http://answers.ea.com/t5/Answer-...
bug
  • Anonymous's avatar
    Anonymous
    10 years ago
    Is it just me or did the thread kinda break when it was moved, Aaron?

    I can only see my reply and you saying you moved it.
    Well just in case I'm going to remention the fix:
    If you games is starting from the start and seems to be wiped or reset, please try playing through the tutorial, then press the gear icon on the home screen (top left) and sign into your Game Center or Google Play account to reload your account.
    If this still doesn't help, in that same menu press "Contact us" to privately tell the devs and get personal help!

Anonymous's avatar
Anonymous
10 years ago

I'm glad this worked out. I'm going to move it to the feedback/suggestions board 🙂

-Aaron

Anonymous's avatar
Anonymous
10 years ago
Is it just me or did the thread kinda break when it was moved, Aaron?

I can only see my reply and you saying you moved it.
Well just in case I'm going to remention the fix:
If you games is starting from the start and seems to be wiped or reset, please try playing through the tutorial, then press the gear icon on the home screen (top left) and sign into your Game Center or Google Play account to reload your account.
If this still doesn't help, in that same menu press "Contact us" to privately tell the devs and get personal help!

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