Hmmmm I’m not sure then hopefully with the new content update it will correct it self I will reply after the update and let you know if it’s continuing and I will have Apple look at my device also and will reply if I find anything
thanks for posting me back so soon I really appreciate the communication have a great day / night
Hello @EA_HighCommand since the push thru update with ships I have Not had the background colour issue I also ran a diagnostic at Apple nothing seems to be wrong but I’m getting my software checked next Friday I want to thank you for your communication as even thou we didn’t find a solution to it I’m happy that u acknowledged the issue and helped me try to figure it out. It was only ever an issue from prievious content update when u added the ship battle initial update to the content update yesterday if it resumes I will contact you again but I’m fairly certain I get all the weird and wonderful bugs anyway haha and are usually fixed by next update thanks for everything take care
EA QV TeamHi @IDDarthMalgus and many thanks for the update!
Glad to hear you did not encounter it again after the update. If you see anything else, feel free to post it here and we certainly have a look at it.
Hi sorry to bother u again but it seems to be still around I’ll sedn u a SS of it it’s only happened tonight so far ! So I’ve reinstalled the game and I’ve reinstalled discord just to clear any bugs from both platforms to rule out outside interference and I noticed another bug while I was checking that I forgot to add which is that some of the icons from rewards in mod challenges GW challenges including the items mods gear coin or anything really has been disappearing (I still receive the reward ) but I cannot see an icon and when I’m checking the mods I’ve recieved I can’t check the blank spots but still receive the mod although this is not a fatal bug it might be related or part of the cause I’m not sure I just love playing this game that bit I’m not qualified to comment on lol I hope you have had a great week and I look forward to finding a fix in the near future thanks again for listening
one extra thing I did notice is that when I get new content it’s like the data isn’t fully coming thru I have cont to ignore the issue but I’ve given u a SS as this is the highest % it goes
1. Screen shot of back ground discrepancy
2. Screen shot of max% download I’ve gone to Apple and used their wifi still same outcome (fastest wifi in my city)
3. Missing icons ( I will have to do next time it happens can’t find the pic 😱sorry
EA QV TeamHi @IDDarthMalgus and thank you for the updates.
The last one (with the missing icons) usually happens when you are on a weak or unstable internet connection.
For the Update being stuck at 4% could be a corrupted file. do a full uninstall, then clear the cache of your device and reinstall from scratch should do the trick.
