Forum Discussion

19 Replies

  • everesee's avatar
    everesee
    2 years ago

    My account is level 85, and I only bought SLKR LS bundle previously. They tried gifting Raddus LS pack to me, but was unable to do it (I don't have Raddus ship unlocked even, and most of ships in the pack are are not unlocked yet in my account).

    Other players that tried gifting me were also 85 level, not sure if they bought any LS bundle for themselves in the past, but should it matter? I also personally tried creating a new account, and joining our guild to see if I can gift myself, I was still not able to gift myself none of the LS bundles. The whole thing seems like broken pretty bad.

  • everesee's avatar
    everesee
    2 years ago

    Also, are there any plans to compensate the situation if the issue gets fixed after LS bundle timers are finished? (After 5 days, they'll be removed from the gift store)

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago
    @everesee The lightspeed bundles are only available for level 85 players and have a purchase limit of 1 specific bundle per account.
  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago
    @everesee The team is investigating this issue. Once they identify what's blocking legit players from receiving the gifts, they will work on a fix.
  • everesee's avatar
    everesee
    2 years ago

    Yes, my account currently holds all those requirements for someone to gift me LS bundles. I guess I'll wait team to fix the issue then, thank you anyways..

  • Telperien2021's avatar
    Telperien2021
    Seasoned Traveler
    2 years ago

    @EA_Gunner Thats great that they are looking into it however the bundles are only going to be available for 6 more days.  Are they going to extend this window since this is bugged and not allowing people to use it?

  • Telperien2021's avatar
    Telperien2021
    Seasoned Traveler
    2 years ago

    why all the hoops though.  You basically are refusing to take peoples money with this.  You have people that want to buy these packs but because they can't buy them for themselves you are refusing to take money.  That doesn't make any business sense.  I want to buy your pack I want to give you money but instead I can't because you have locked these packs behind this new broken gifting system.  Why no make these packs available outside of the gifting system as well so that people that want to spend money and buy the packs for themselves can do so.

  • zacharycmurphy's avatar
    zacharycmurphy
    Seasoned Newcomer
    2 years ago

    I am also having this issue, never bought the raddus back but ineligible to gift, and now my guild are all gift swapping and I’m over her in the dust. Doesn’t make sense why we can’t just purchase for ourselves

  • evereseee's avatar
    evereseee
    2 years ago

    Well, I agree. As guild, we just gave up on hopes for those LS bundles, lots of people were up to trade LS bundles they needed as gifts, but no one is able to buy them because of that "ineligible bug", lmao. We'll just move on and keep our money to ourselves to stay on the safe side. I also heard there are lots of people didn't get anything after being bought a gift. That's totally nuts.

  • I am having the same issue, is it the fix getting any time soon, or the lightspeed bundles will go out of the store before that.

    And if they do, with can we address this question soo we can get the bundles?

  • Do we have any official information? The bundles will finish soon and didn’t have the chance to get i, neither to give to my friend!

  • My brother/guildmate is trying to gift me the kenobi gift pack but for some reason it is coming up ineligible, surely this is an error 

  • barbarossa5's avatar
    barbarossa5
    Seasoned Ace
    2 years ago
    @Schilfy08 how long is he in the same guild?
    if its longer... then i dont know whats causing it and you have to wait for EA
  • Schilfy08's avatar
    Schilfy08
    2 years ago

    Well over a year we both have no idea why it's saying ineligible 

  • Same for the Ben Solo giftable shards. I meet all the qualifications and dont know why im unable to receive i.

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