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LendersQuiz's avatar
LendersQuiz
Seasoned Ace
5 years ago

Re: Former Guildmate didn't receive TB box

@Chilichimp As I understand it, to collect rewards from a TB, you need to be a member of that guild. This means if you leave (or were removed) from said guild, you will lose the opportunity to collect those rewards.

It sounds like that player was kicked out (aka removed) of the guild before he/she had a chance to collect the rewards and therefore has lost the opportunity to collect the rewards.

Pro tip to everyone, when it comes to a guild event, always collect the rewards ASAP!

2 Replies

  • Chilichimp's avatar
    Chilichimp
    5 years ago

    He was removed 2 hours after TB paid out. They should have been sitting in his inbox.

  • ChristophIV's avatar
    ChristophIV
    Hero+
    5 years ago

    @Chilichimp If he didn't log into the game within those two hours his rewards are usually lost. He needs to sync his account whilst in the guild to get the correct rewards. 

    Players need to claim rewards before leaving a guild. Raids work in a similar way.

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