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ARS_Ramathorn's avatar
ARS_Ramathorn
New Novice
15 days ago

Re: Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

On my Android mobile phone, opening the game now starts it on the guest account. My main account is linked, but I can't try switching to it because I dont have the Connect button while on the guest account.

I've tried deleting data and cache from the swgoh app, Google Play Services, and Google Play Games. I've also deleted and reinstalled the swgoh app. All apps and Android OS are up to date.

If I go to the Inbox in-game on the guest account, there is a bar that says "EA Connect ... Enjoy a seamless, cross platform experience ... Connect to earn 300 crystals", but when I enter my email and enter the code it sends me, it kicks back to the game and says "ERROR ... There was an error, please try again."

Please help! Ally code is 353-735-382.

4 Replies

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  • 7y3r56qzi0e2's avatar
    7y3r56qzi0e2
    Rising Newcomer
    15 days ago

    I'm having the same issue this needs to get fixed and when it does I expect a relic Team of my choosing this happens way to often

  • 170196db's avatar
    170196db
    Rising Newcomer
    15 days ago

    Got the same issues. Twice in a couple of months... any ideas on a resolution

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