Re: Purchased LSB - stuck in purchase pending -did not receive it

Hey @EA_Gunner I tried to purchase it, somehow it failed (friday). I want to purchase it but it does not show in the shop, not on PC client, Webstore or in the mobile app. When someone tries to gift it to me, it says I am not eligible. So somehow the failed purchase seems to have brought in a problem with the game thinking I have it when I don't?
I would really like to purchase it (i.e. see it in the shop again) or so that someone else can gift it to me.

And sorry for being unclear, after I had contacted and received an answer from support I made a post on their suggestion here: https://answers.ea.com/t5/Technical-Issues/Assistance-Needed-Smuggler-s-Lightspeed-Bundle-Purchase-Issue/m-p/14319852#M15722 and i forgot to update this one.