EA_Gunner
EA QV Team
EA QV TeamRe: Trying to unlink EA account from SWGOH
@kylewalk34 At the moment, it's not possible to unlink your email from the SWGoH account. You need to get access to your EA account and update the email on the account.
Forum Discussion
7 Replies
@EA_Gunner, Following-up with the same issue.
The message in-game says "Your EA Connect Account is already linked. If you need to make changes to this account, please contact customer service."
As you say, "it's not possible to unlink your email from the SWGoH account."
Which is it?
- @hhxfiud9192c whats your allycode?
Ally Code: 239-689-822
- @hhxfiud9192c this account is linked to a EA Account that has not yet Completed the full setup. Therefore it has no Nickname yet. Please ask EA Help wich exact EMail was used to set up this account
@Barbarossa5, EA Help results:
- from Qaiser, "I am sorry but we will not be able to check [your email] from here"
- from Saurabh,"we are not able to open any link shared by you" (I asked Saurabh to review your request here)
EA Help seems unable to move this forward. Who should I try next?
@villageinfinity edit: we tryed our best. EA has to help
Hi @EA_HighCommand, Would you please review this thread?
- objective: spend $$$ on the SWGOH web store
- obstacle: I lost the email address I initially used to EA Connect my SWOG account; a "reset" is needed
- resolution: EA Help needs a toe-hold - the lost email seems necessary to do the "reset"
