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EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
2 years ago

Re: Validation failure when importing Android hosted account to IOS

Follow this EA Help article to transfer your account. If this does not work, please reach out to EA Help support.

4 Replies

  • Elric1969's avatar
    Elric1969
    2 years ago

    @EA_GunnerHi, thanks for the reply.
    I have and did
    The issue is the transfer worked, but overwrote my primary account and now I cannot get it back.
    I have 3 support tickets open, and have had 2 chat sessions each telling me to do something different.

    This bit of the instruction is incorrect
    You can only link a game account to one Google Play or Game Center login

    Because the alternate account is now lined to 2 GC logins, and the primary account is linked to none.

  • Elric1969's avatar
    Elric1969
    2 years ago
    @EA_Gunner Thanks, all are related to the same issue because it's over a week now:
    #144733123
    #144023664
    #144818105
  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago

    I provided your case details to our specialist team. They will reach out to you and try to assist you with your request.

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